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1. Participation & Attendance

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Instant classes are collaborative and build on one another. Your attendance and participation contribute to the entire ensemble.

• Students are expected to attend all scheduled sessions and notify their instructor in advance of any absences whenever possible.

• Missing more than 2 sessions in a multi-week program may affect eligibility to participate in a student showcase, subject to the instructor's assessment and reasonable accommodations.

• Classes begin promptly. Please arrive at least 5 minutes early.

• Make-up sessions are not guaranteed and may be arranged at Instant's discretion.

• Showcase participation is subject to attendance, readiness, conduct, and instructor approval.

• Students should arrive prepared to participate, support their peers, and respect the learning environment.

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2. Payment & Tuition

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• Tuition is payable in 2 instalments: 50% in Week 1 and 50% in Week 5, unless a different payment arrangement has been agreed to in writing.

• All prices are in Canadian dollars (CAD). Applicable taxes are added as required by law and displayed before payment.

• Registration is confirmed once the required first payment has been successfully processed, unless Instant approves another arrangement.

• Students experiencing financial barriers may apply for scholarships or financial assistance through Instant's website.

• Failure to pay tuition by the agreed deadlines may result in suspension of participation or cancellation of enrolment, following reasonable written notice.

• Each registration applies only to the program purchased. Enrolment does not automatically renew.

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3. Refunds & Cancellations

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Student requested cancellations

• More than 7 calendar days before the first class: Full refund of tuition paid, less a 10% administrative fee calculated on tuition paid.

• Within 7 calendar days before the first class, and before the second class begins: 50% refund of tuition paid.

• Once the second class has begun: No standard refunds are available, except in documented medical or family emergencies or where otherwise required by law.

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For a single session workshop, no standard refund is available after the workshop begins, subject to applicable law.

For qualifying emergencies, Instant will assess a fair refund or credit based on the circumstances and unused portion of the program. Only reasonably necessary supporting documentation will be requested.

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Withdrawal does not automatically cancel outstanding tuition obligations. Any applicable refund, approved exception, or legally required cancellation will be taken into account.

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Instant requested cancellations

If Instant cancels an entire program, students may choose a full refund of tuition paid or a transfer to a comparable future program. If an individual session is cancelled, Instant will make reasonable efforts to reschedule it. If a replacement cannot be provided, Instant will offer an appropriate refund for services not delivered.

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Instant may make reasonable changes to instructors, venues, or schedules with advance notice whenever possible. Where a material change prevents a student from receiving substantially the program purchased, applicable refund and cancellation rights will be respected.

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How to cancel

Send a written cancellation request to education@instanttheatre.ca. Refunds will normally be issued to the original payment method within 5–10 business days. Any refund required by BC consumer protection law will be issued within the applicable statutory deadline.

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Nothing in this policy restricts cancellation or refund rights provided under British Columbia law. Where a legal entitlement provides a greater refund, no administrative fee will be deducted.

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4. Conduct & Community Standards

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Instant is committed to providing a respectful, inclusive, accessible, and supportive learning environment.

All students agree to:

• Treat fellow students, instructors, staff, and audiences with dignity and respect.

• Refrain from harassment, bullying, discrimination, threats, violence, and other harmful behaviour.

• Respect personal boundaries, consent, and the physical and emotional safety of others.

• Respect individual identities, preferred names, pronouns, and accessibility needs.

• Follow reasonable instructor directions and venue safety requirements.

• Avoid attending class while impaired by alcohol or recreational drugs.

• Respect the confidentiality of personal experiences shared by classmates, except where disclosure is necessary for safety or required by law.

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Improvisation can explore challenging subjects. Students are not expected to participate in unwanted physical contact, sexualized activities, or exercises that violate their personal boundaries.

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Instant may issue warnings, temporarily remove a student from a session, or end enrolment in cases of serious or repeated misconduct, subject to applicable law. Refunds following removal will be assessed in accordance with the circumstances and legal requirements.

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Reporting concerns

Students may confidentially report concerns to:

• Jordan Wesley: jordan@instanttheatre.ca

• Ava Nasiri: ava@instanttheatre.ca

• Delaram Hajipour: del@instanttheatre.ca

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Reports will be handled respectfully, discreetly, and fairly, with information shared only as reasonably necessary to address the concern or comply with the law. Retaliation against individuals raising concerns in good faith is prohibited.

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5. Accessibility, Safety & Wellbeing

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Instant welcomes students with varying experiences, abilities, and backgrounds.

Students are encouraged to communicate any accessibility needs or reasonable accommodations that would help them participate. Medical diagnoses are not required unless particular information is reasonably necessary to assess a requested accommodation or safety concern.

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Some improv activities involve movement, physical proximity, and spontaneous interaction. Students should participate within their abilities, communicate boundaries, and follow safety instructions.

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Students must provide an emergency contact for use when reasonably necessary in a medical or safety emergency.

Nothing in these terms excludes or limits liability where doing so is prohibited by law, or removes a student's legal rights.
 

6. Assumption of Risk, Release of Liability & Waiver of Claims

IMPORTANT: PLEASE READ CAREFULLY. THIS SECTION AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO SUE.
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6.1 Acknowledgment and Assumption of Risk
 

Students acknowledge that participation in improvisational theatre classes, workshops, rehearsals, showcases, and related activities may involve physical movement, interaction with others, and inherent risks.
 

These risks may include, but are not limited to:

• Slips, trips, falls, collisions, and accidental physical contact.

• Muscle strains, sprains, fractures, and other physical injuries.

• Emotional discomfort or distress associated with participation or performance.

• Illness, aggravation of pre-existing conditions, or unforeseen medical emergencies.

• Damage to or loss of personal belongings.

• Serious injury, permanent disability, or, in exceptional circumstances, death.
   

By participating, students acknowledge these risks and agree to follow reasonable safety instructions, communicate personal boundaries, and refrain from activities they reasonably believe to be unsafe.
 

6.2 Release of Liability (Participants Aged 19 and Older)
 

To the fullest extent permitted by the laws of British Columbia, each participant aged 19 or older voluntarily assumes the risks associated with participating in Instant Theatre's educational programs and agrees to release and discharge Instant Theatre Company Ltd., its directors, officers, employees, instructors, contractors, volunteers, and agents (collectively, the "Released Parties") from claims, demands, actions, losses, damages, expenses, or liabilities arising from participation in these programs.
 

This release includes claims arising from:
 

• Personal injury, illness, disability, or death.

• Loss of, theft of, or damage to personal property.

• Accidents occurring during classes, rehearsals, workshops, student showcases, or related educational activities.

• The ordinary negligence, negligent acts or omissions, or failure to exercise reasonable care of any Released Party.

• Breach of a duty of care under British Columbia's Occupiers Liability Act, to the extent that such liability may lawfully be excluded.
   

By accepting this release, an adult participant understands that they may be giving up the right to sue the Released Parties for compensation, including where an injury or death was caused or contributed to by their negligence.
 

6.3 Limitations of the Release
 

This agreement does not exclude or limit liability for gross negligence, reckless or wilful misconduct, intentional wrongdoing, or any other liability that cannot lawfully be excluded under applicable legislation or common law.

Nothing in this section eliminates Instant's obligation to take reasonable safety precautions, respect accessibility and human rights obligations, or comply with applicable laws.
 

6.4 Student Responsibilities
 

Students agree to:

• Follow reasonable instructions provided by instructors and authorized staff.

• Respect their own physical limitations and the safety and boundaries of others.

• Immediately report unsafe conditions, accidents, or injuries.

• Use props, equipment, and facilities responsibly.

• Inform instructors of any accommodations or participation limitations reasonably relevant to safety, without being required to disclose unnecessary medical information.
   

Instant reserves the right to modify or stop an activity where necessary to protect participants.
 

6.5 Participants Under 19 Years of Age
 

For students under 19, a parent or legal guardian must acknowledge the risks associated with participation and authorize enrolment.
 

The liability release in Section 6.2 applies only to adult participants and does not waive, extinguish, or otherwise restrict a minor participant's legal right to pursue a claim.
 

All rights and responsibilities concerning minors remain subject to British Columbia's Infants Act and other applicable laws.
 

6.6 Acknowledgment of Understanding
 

By expressly accepting this section, an adult student confirms that they have had an opportunity to read and understand the risks and the release of liability, recognize that it may limit their legal rights, and voluntarily agree to its terms.
 

For students under 19, the parent or legal guardian confirms that they have reviewed the risks and authorized participation, without waiving the student's legal claims.

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7. Student Showcases, Recording & Media

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Educational recordings

Instant may photograph or video-record class exercises, rehearsals, and student performances for educational purposes, such as instructor feedback, student development, and performance review.

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Educational recordings will not be published publicly or used for advertising without separate appropriate consent.

Access will be limited to authorized instructional personnel and, where appropriate, participating students for educational review.

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Students who have recording-related privacy or accessibility concerns may contact Instant to discuss reasonable arrangements.

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Promotional media

Instant may separately request permission to use photographs or videos featuring students in its website, social media, advertisements, and other promotional materials.

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Promotional media consent is entirely optional and is collected through a separate selection on the student registration form when signing up for a class. Declining promotional consent does not affect registration, class participation, or showcase eligibility.

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Students may withdraw promotional consent by contacting Instant. Instant will stop new uses and make reasonable efforts to remove existing material under its control, recognizing that previously distributed or shared material may not be fully retrievable.

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Public showcases may involve audience photography or recordings outside Instant's direct control.

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8. Class Communications & WhatsApp

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Instant uses WhatsApp groups to support communication between classmates, instructors, and program staff.

Group communications may include class reminders, schedule updates, showcase information, and educational resources.

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Students acknowledge that joining a WhatsApp group may make their profile name, telephone number, and other profile details visible to fellow group members. WhatsApp is a third-party service with its own privacy practices.

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Students are expected to communicate respectfully and must not share another student's contact information, private messages, or classroom recordings without appropriate permission.

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Students who cannot or prefer not to use WhatsApp may request essential program communications by email.

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9. Minors & Guardian Responsibility

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For participants under 19 years of age, a parent or legal guardian must complete registration, provide required permissions, and accept responsibility for tuition and other lawful obligations.

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Guardian contact information will be used for program administration, safety, and necessary communication.

Additional consent or supervision requirements may apply to teen camps and youth programming.

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10. Agreement & Governing Law

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The specific program description, dates, times, location, number of sessions, tuition, taxes, and payment schedule provided during registration form part of the agreement.

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These Terms & Conditions are governed by the laws of British Columbia and applicable federal laws of Canada.

Instant may update these terms for future registrations. Material changes to an existing student's agreement require any notice or consent required by applicable law.

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If any provision is unenforceable, the remaining provisions continue to apply to the extent permitted by law.

Nothing in this agreement limits any non-waivable consumer protection, privacy, human rights, or other statutory rights.

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Questions: info@instanttheatre.ca